Refund Policy

Malina Collective does not allow change of mind returns, so please choose carefully. If you wish to return a faulty or damaged Product, Malina Collective will gladly repair, exchange or refund the original piece in accordance with the following process:

• That the Product was purchased within 30 days of faulty date.
• You must notify Malina Collective by emailing malinacollective@outlook.com
• You must provide a "proof of purchase", being either an invoice, bank statement, email confirmation from Malina Collective or delivery note.
• You must return the Product to Malina Collective head office (Address provided at point of contact).
• Malina Collective will then refund the Price to you in full, replace the Product or exchange for a different Product.
• Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received by Malina Collective, however, please allow up to 14 days from the day you return the Product for your account to be credited.
• Exchanges are only possible if the item is available. Malina Collective can only exchange faulty items for the same item in the same style, subject to availability. If you wish to exchange, please make your request clear 
• You must return the Product in its original condition.
• You are responsible for arranging any insurance on the Product.
• You are responsible for the cost of the shipment of the Product.